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I drove 45 minutes to the Corporate Store in Clearwater, FL and was rudely told by the branch manager that I would need a subpoena for the information.
My husband called customer service and we paid a fee for our history records which would go back (3 months.) He was also told that the history on my phone would be on the phone till March 22, 2018.
I had just gotten the phone that the person who works for you refused to help me and asked me if he should give me his phone so that his family could worry? The representative promised me that my number would be ported back within 24 hours.
Numerous calls to customer service for the information would not be provided.
Why is there no means to access my history particularly when I paid a fee for the service to maintain my history records.
🙄🤧😧 Reply Blue Springs Missouri store treat’s customer like dirt. That did not happen so I went to the same store in Tampa again.
Girl working counter told me my phone wouldn’t work. I was told that Metro PCS is refusing to release my phone number that was illegally ported back to T-Mobile. It is outrageous that it was so easy for an imposter to have my number ported out than it is for me to get my own phone number back.
In 1998, Metro PCS filed Chapter 11 bankruptcy and emerged from bankruptcy in 1998.